Payza, previously known as AlertPay, is a convenient and secure way to send and receive money worldwide. Individuals can use Personal accounts to send and receive money, as well as shop online. Companies can use Business accounts to manage their business online. This secure payment provider offers services such as corporate disbursements to send out single or mass payments with a single click, shopping cart integration to help simplify e-commerce, and invoicing to request payment from customers.
There are fees for wire transfers, withdrawing funds, currency conversions, and receiving funds. Everything else, including opening an account, is free. Personal Starter accounts are also allowed to receive funds for free. Payza’s dedication to security and support mean that clients can have peace of mind when using Payza.
What Businesses Use Payza?
Payza is for companies, small or large, who want to simplify doing business online. Payza’s flexible tools help business manage requesting and processing payments, paying employees, and setting up websites for e-commerce. Payza is available in countries globally, allowing businesses to sell their products and services anytime, anywhere.
Customer Service
Payza Customer Support Specialists are available via phone, email, chat, Twitter and Facebook to answer any concerns, from website questions to dispute resolution. Payza is currently expanding their customer support team and are hiring more staff members to ensure their customers’ needs are met.
Price/Fee Structure
Personal Pro and Business accounts pay a 2.50% + $0.25 USD fee to receive funds. There is a $20 USD fee to add funds to an account via a bank wire. The fees for withdrawing funds depend on the method: $0.50 USD for bank transfer, $15.00 USD for bank wire, $1.00 USD for prepaid card, and $4.00 USD for a check. There is a 2.5% fee for currency exchange. All other services are free.
Unique Features of Payza
Payza is available in 190 different countries and accepts 22 different currencies. Part of Payza’s mission is to establish a presence in underdeveloped and developing countries, allowing these under-served markets to have an affordable and convenient way to connect to the global market.
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Trouble to sign in or tranfer fund? What to do please?
I have registered payza. but when I tried to teransfer $100 into my account. it stops me doing it. There is no way to fix it.
If passward is wrong, are there ways to fix it? or any thing wrong with my bank accout that I used for registering my payza account. how to fix it please?
I tried funding my payza account and two weeks later, still no funds. The customer service is very very poor. I will not advise anyone to use this service
I have been waiting for €100 wire transfer into my Payza account to reflect since 6/6/2012. I am worried about losing this money.
I have been waiting for a €100 wire transfer into my Payza account to reflect since 6/6/2012. I am worried about losing this money.
I mailed two money order deposits of $1,500 and $500 on June 30, 2012 and July 3, 2012. The first deposit of $1,500 was cleared 5 days later but the second one HAS BEEN MISSING since for more than 3 weeks. I emailed Payza and tried calling support but no answer. I am VERY concerned.
Stay away from this stupid team of payment provider unable to provide a keen service and support. Their phone line never answer and most of the time they get back to you by email 3 weeks later.
Who is stupid enough to trust such a business ?
They used to be called alert pay and they changed their name because of their similar bad reputation.
Avoid PAYZA
Thanks
Alex
Payza sucks. Not reliable at all. Funds deposit via wire transfers trakes for ever. Transfer via money order is even worst. No one to attend customers support phone. I think they are operating from toilet size room with no physical staff. I will not recommend any one to use Payza.
I suspect a competitor has purchased this company and run it into the ground on purpose, it will not even let you verify your account correctly, it took uk pounds from my account, and asked me to enter a dollar amount to verify the account, no way to resolve it – no answer from support ticket, and telephone support never answers, i know becuase i have left the phone on all day, come back and they never answer.
I’m surprised at how ALL the reviews are negative. I used Alertpay for two years and never had an issue. Now I’m using Payza and still no issues. They always pickup when I call. Payza is the ideal method of payment for me. It makes it so easy and cheap to withdraw money internationally , which is perfect for all the traveling I do.
This company is really bad for service. I strongly recommend that you DO NOT use this service. I read reviews prior to sending money to them and the reviews were not good. Unfortunately the company that I was an affiliate with offered only two companies that I could work through and this was one of them. I requested a return of the balance in my Payza Account on August 6th, 2012. It is now Sept 19th and not only have they not refunded my money that withdrew it and redeposited it and charged me processing fees. If you have an alternative to making purchases it is to your benefit to use that source and not this Payza. With them I have received nothing but excuses as to why they cannot process my refund.
Stay away from payza. I requested a withdraw of my money $500 2 weeks ago still shows pending and they won’t answer my email. There website says withdraws will be mailed in 2 to 3 business days that’s a bunch of b.s. If I don’t hear from them soon I will be filing a complaint with IBA.
payza has the best customer service by far. They really want to make you a satisfied customer, they’re fees are more reasonable than paypal,and I get less surprises when I conduct transfers through payza compared to paypal . A+++++
Customer service is mind numbingly slow and it is driving me potty
Payza is not half as good as AlertPay was, and I have deleted my account. Am also telling everyone the truth. They are the most disorganized junky payment processor online today. Their fee’s are too high, you can never get a reply to your support ticket until it is too late, their customer service is next to none, and the worst I have ever had to deal with. Their IPN integration system is horrible to work with, and they don’t care about their customers at a
Payza is fraud, Please do not business with them they will block your amount with any stupid point. They have blocked my Business verified ID with 450$ in it. Not only mine but thousands of victims are weeping on their lost amount. Avoid Cheater PAYZA.
I cannot withdraw my $5000 from Payza. There is no one answer at all. It is useless to submit any ticket, or make any call to their company anymore. This is a fraud company.
Not satisfied with their customer service at all. They are operating in a fishy way, company is registered in UK, have office in Canada and India but really poor customer service and extremely slow response time to all issues.
This was a good company when it was Alert Pay but now it is a bad company. I cannot find any merchants that take Payza. I’m not sure how they make money…maybe a lot of people all with Payza accounts send money to each other. I don’t know…it seems fishy.
Anyway, I asked for a withdrawl of my account balance because I simply could not use the service. The only way was by check in US Mail for 4.00 USD and it took two months to get here. By this time the check was expired.
I asked for another check and they charged me another 4.00 USD. I finally got the second check and cashed it.
Now I am rid of them.
Very bad company…STAY AWAY FROM PAYZA
Payza.. Both good and bad from me. Had a deposit held up for 6 months once because it was initiated by a client. It was at the transition time when Payza was advertising that you would not notice any difference in service when they took over. Well, I sure did. They had no problem accepting the very same transfer form the very same party in the months before (it was a monthly deposit) but alas, the terms and conditions changed when they switched so that they froze my deposit and held it for 6 months until the sending party opened an account and transferred it to me. That was a definite change in operations. I tend to agree with another poster that it was bought by a competitor and is being run in on purpose.
On the other side – have used them several times since and have had no problems – even accessing my account from overseas. But I am still very wary and DO NOT maintain a balance in my account.
Any and all requests for withdrawal are in my bank account within a couple days.
Not happy, but then I don’t like most banks or financial institutions – especially after they got so intrusive into our lives.
STAYY AWAYYY!!!…They freeze every attempt to transfer money to your bank account!
Payza has stolen around $5000 from my account and they are not ready to give it back, they are not just answering my emails and calls. Payza, a big cheat. Payza is not half as good as AlertPay was, and I have deleted my account. Am also telling everyone the truth. They are the most disorganized junky payment processor online today. Their fee’s are too high, you can never get a reply to your support ticket until it is too late, their customer service is next to none, and the worst I have ever had to deal with.
Payza scammers took $3000 that customer agreed was legitimate and successful transaction. Payza says funds were forfeited after 180 day hold period. STAY AWAY FROM THESE SCAMMERS. PUT THEM OUT OF BUSINESS PLEASE
It now appears that Payza has completely locked out all people from the U.S.A. and have stolen their money. I’m so sick and tired of losing my hard earned money to these scamming payment processers.
Twice now I’ve lost my hard earned moneywhile trying to fund the account. Be careful people.
DO NOT SIGN UP !!!!! YOU WILL LOOSE YOUR MONEY!
I have never, ever, had a worse customer support experience than I just had with Payza.
Now I have lost three working hours, one customer and all faith in humanity…
I do not recommend Payza. Stay clear of this iceberg of incompetence, especially “Rawlin” at customer support. Not even when I asked him to forward my problems to someone who’d be able to handle them did he answer with anything except something he got from some sort of “support” manuscript.
Oh, did I mention that I also lost 29.95 USD…?
DO NOT USE PAYZA- This is a scam if ever I saw one. They request all your personal information and then you don’t see your money or get the service that they advertise. Customer service is awful, time consuming and does not get you anywhere! Money was sent to me from England a month ago, and I am still waiting. I am going to also notify the BBB about this company and it’s antics. Stay away from them, or you will be out of pocket.
I have wasted a week trying to get a $50 deposit into Payza using a bitcoin transaction. They show it as “pending” but incomplete because of lack of confirmations. I have NEVER once had this happen with any other company. The transaction was shown as complete at the originating site, so I sent Payza a copy of that.
But PAYZA WILL NOT EVEN RESPOND TO MY REQUEST FOR ASSISTANCE! Nothing, nada, zilch, none! No response at all with me.
They claim to have Live Chat, but not once has a chat session ever been started – it always says: “No one is available for Live Chat. Please try later.” They also offer Twitter Support, however that has not been operational since July 2015, according to their Twitter site. “Hi Payza People! Please note our Customer Support Twitter account is no longer being monitored. Support is available by Live Chat & Ticket”
This is the most frustrating experience I’ve ever had with a company that handles my money! Never again. Never, never, never!!!
in short term:
PAYZA is made to scam people
Please avoid this Sh****t
Payza is an Indian Scam, for Indian called FAIROZ PATEL..
And it’s is the worst payment processor that ever exist. Reason below:
1- Customer service is very poor.
2- Count verification taking up to 4 weeks or more.
3- Sending Funds & withdrawal taking up to 2 weeks or more.
4- The most idiot thing is that your money is NOT SECURE while lying in your Payza account, since they can reverse your cash balance without a single notification and at any given time, and they can do this even after submitting your withdrawal request and getting Payza confirmation that transaction is under process, Then BOOM, your Money gone with a click” and send one single email as if you are a thief, saying this “the Payment you have received is Fraudulent”
I’ve love over 3500USD from my hard earned cash
My advice to everyone “Stay away from Payza is a big SCAM”!!!!!
If you don’t believe me!! “Payza doors are open 24/7 go and try and you will learn”
Customer service is APPALLING. Avoid this compnay
payza is totally fraud company, last days i bought funds from an old exchanger, after few days payza blocked seller’s account and stick my funds, i told them that i just bought from another person as usual, but they didnt heard me, now i dont know what was my mistake, they are bloody scammers only, don’t use payza ever, paypal is still fine, atleast u can withdraw after 180 days,
Hello
Payza holding my £1600. Payza keep on saying that they transferred the money. But I haven’t received a single penny.
Payza customer service is the worst customer service I have ever seen.
It has been 7 weeks now. Every time I email them they come with a different story, I have send them my recent bank statement and other documents but still no reply.
Please advice me what I should do!
Z A Channa
Worst customer service possible. Worst site. Scam and they will try to steal your money and not refund it. Waste of time, horrible.
They blocked me and the person who sent me the money. He was using his ‘own’ money and we did nothing wrong.
Biggest scammers I have ever come across. Someone needs to lock up those Patel brothers. They are actually ruining peoples’ businesses. With a little research, surely the police can gather the evidence needed to put them in jail.
I am dumb founded how this company is allowed to continue, its flawed and the customer support hace no idea how to deal with customers complaints with their system. They should be investigated with thwy should be able to trade as a money transfer site clixsense should give there survey workers to have money transfered to paypal or are they in a money laundering scam.
After many attempts to withdraw money and clixsense recommended
To use payza are the 2 companies in colution with each other to rip people off. They should both be investigated into fraud and money laundering.
I have a pending deposit since 6/26/12 and still not showing in my balance.