Merchant Warehouse is a merchant account services company specializing in the credit card processing business. Founded in 1998, Merchant Warehouse is the first merchant account services provider to offer credit card processing services on the Internet. Today, the company serves well over 100,000 merchant accounts and processes more than $7 billion in credit-card sales a year. New customers continually join the company at a rate of 30,000 merchants a year. Merchant Warehouse ranks the highest in customer satisfaction and retention rate and is the longest standing member with Better Business Bureau. The company provides merchant customers the lowest price guarantees on both overall processing costs and terminals and software. Account setup is quick and easy with no application and programming fees.
What Businesses Use Merchant Warehouse?
Merchant Warehouse offers credit card processing services to many types of businesses. The company accepts merchant accounts from traditional physical stores, online businesses, pay-by-phone sales services such as mail order companies, and businesses conducted at trade shows or any other mobile locations. Merchant Warehouse provides wireless credit card terminals and contactless payment readers, allowing merchant mobility and payment convenience for customers. Whether its customers physically swipe credit cards or manually enter credit card numbers, merchant Warehouse’s credit card processing service covers it all.
Customer Service
Providing great customer service is part of the principle on which Merchant Warehouse was founded. Customer service at Merchant Warehouse reflects both professionalism and competency. The company employs a large in-house sales and customer support staff. Representatives must undergo intensive training to ensure the best service in the business. By providing honest and clear-cut answers to customer questions, Merchant Warehouse does not make false promises and hide costs and fees.
Price/Fee Structure
Merchant Warehouse is willing to match any lower price on an equipment or software from its competitors, plus an additional 10 percent off. The company’s price structure on merchant account services focuses on delivering the lowest overall processing costs rather than attractive percentage discount rates on transaction volumes. By eliminating some of the additional account fees, Merchant Warehouse guarantees the lowest overall processing costs. Price structure may also depends on how a company accepts credit cards and its business nature. Prospective customers are welcome to request a custom rate quote, and a representative will try to find the lowest cost option for the account.
Unique Features of Merchant Warehouse
A leader and innovator in the credit card processing industry, Merchant Warehouse is experienced to handle a wide range of merchant accounts with different business and credit conditions. As a result, the company has one of the highest account approval rates in the industry. The merchant account service offered by Merchant Warehouse also features simple and easy-to-understand contract that allows accurate and detailed rate quote with full disclosure of all potential fees or charges.