E-Commerce Exchange (Ecenow.com) is a firm that provides a full array of merchant services that enable businesses to accept card-based payments. The company serves as a payment processor that takes money from customer credit cards and deposits it into a special merchant bank account. After funds settle, E-Commerce Exchange transfers the money from a merchant’s account into their regular bank account.
One of the attractions E-Commerce Exchange offers is a free merchant account that requires no accompanying application fees. Rates charged by E-Commerce Exchange are competitive for every business type. Free services associated with most E-Commerce Exchange accounts include a free shopping account, software for recurring billing, and setup for ACH transactions. E-Commerce Exchange does not require set-up or equipment reprogramming and processes e-commerce transactions in real time.
What Businesses Use E-Commerce Exchange?
E-Commerce Exchange is for almost any type of business including home-based companies, online stores, retail stores, restaurants, mail order business and wireless businesses. Like most payment processors, processing fees can vary based on transaction type and on whether or not the customer’s card is present for it.
Customer Service
Customer service at E-Commerce Exchanges includes a free 24-hour merchant help desk that has customer service agents standing by to help. The company also offers free training to new merchants, so businesses never feel they are left alone.
Customer support is also offered via e-mail and all E-Commerce Exchange manuals and merchant account reports are available for download from the company’s website.
Price/Fee Structure
Like most payment processors, E-Commerce Exchange has a price structure that includes:
- A gateway fee for access to financial transaction networks.
- A statement fee to cover the cost of preparing merchant statements.
- A minimum transaction fee and/or a per-transaction fee to cover transaction costs.
- Chargeback fees that apply when consumers dispute charges on their bill.
- Address verification fees for the service that helps eliminate online fraud.
- A percentage of each transaction amount called the discount rate.
Fees can vary based on transaction type and merchant contracts. Business owners should call E-Commerce Exchange to get a personalized price quote.
Unique Features of E-Commerce Exchange
E-Commerce Exchange offers free merchant accounts and custom contracts designed to keep costs low for merchants. The company also has various optional products and services that merchants can access when necessary.
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E-Commerce Exchange offers every service you would ever need for merchant accounts – including integrated solutions which make running my business so much easier. Few merchant service companies offer this specialization. Your account is customized to your needs. The customer always comes first at E-Commerce Exchange and this is where the company really shines. Any issue I have ever had is handled with speed and efficiency. They really treat the customer well!
We have been using E-commerce for all our POS needs now for over 2 years. Customer service is great, if you ever have any problems they will walk you right though it!
Highly Recommended!!
Thanks guys!
I would like to recommend E-commerce. They are very helpful and they are very concern of their customer rating service. Good customer service.
I have been using E-Commerce Exchange for over two years and they have been extremely easy to work with and very professional with regard to their expertise and helpfulness.
I thought setting up a merchant account would be very complicated! These guys made it simple! The support team at E-commerce Exchange was very helpful and made the whole process easy. It’s rare to find this level of helpful support these days! These guys are GREAT! I would highly recommend E-commerce Exchange to anyone needing help with merchant services!
E-commerce Team was very helpful and responsive every time I had a problem or a question. Setting up an account was easy and fast, and if feel that you need help, you can give them a call and associates will gladly walk you through the process. The rates are very competitive and customized for your business needs. Highly recommend E-Commerce Exchange if you need online merchant services!!!